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Support > WINFAP Support > WINFAP FAQ

WINFAP FAQ


FAQ
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Frequently Asked Questions

General


  1. How can I be kept informed of WINFAP updates?
  2. Can I run different versions of WINFAP on the same machine?

Installation


  1. Updating and reinstalling WINFAP
  2. Remote access and remote activation of WINFAP
  3. WINFAP system requirements

Technical


  1. What are the differences between WINFAP 5.1 and WINFAP 5.2 and the two NRFA PF version 13 datasets?
  2. Minimised window is no longer visible
  3. Why is the QMED different in WINFAP to that reported by the NRFA (where AMAX are present on 1st October)?
  4. Graphs are not fully displayed in WINFAP 5.1+
  5. When using multiple pooling groups the results may be inconsistent with the ‘Show urbanised results’ selection box
  6. Can I open WINFAP 4 projects in WINFAP 5?
  7. Error loading saved projects in WINFAP 4
  8. What is a permeable or non-flood years adjustment?
  9. What analysis method should I use?
  10. Do I need to separate my NRFA Peak Flow Dataset into sub-folders?

Licensing


  1. Can I still use WINFAP/ ReFH 2 with third-party tools if I switch to a network licence?
  2. Can users migrate from standalone to network WINFAP/ReFH2 licences mid-contract?
  3. Can I mix licences between network and standalone?
  4. Network licences – if a new version of WINFAP or ReFH2 is released, can I upgrade?
  5. How do I view my licence information and expiry date?
  6. How do I transfer my licence to another computer?
  7. How do I renew my WINFAP licence?
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