By accessing any part of our website, you shall be believed to have accepted these Terms and Conditions (T&Cs) in full at the date of your first use of the website. If you do not accept these T&Cs in full your use of our website should end immediately.

These T&Cs were updated in March 2017. We may change or add to these at any time, any changes/ additions will be effective immediately upon their release. You are bound to these changes/ additions even if you have not re-visited these T&Cs since they have changed. We therefore recommend you re-visit this page every now and then.

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights or inhibit the use of the website by any third party.

Except where noted otherwise, this website contains material which is owned by or licensed to us. © Wallingford HydroSolutions Ltd. All rights are reserved. No part of the materials on this website, including but not limited to the text, logos, graphics and source code, may be reproduced or transmitted in any form by any means without the written permission of WHS.

All reasonable care has been taken to ensure the accuracy of all content on our website. To the fullest extent permitted by law, WHS disclaims all warranties, expressed or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. WHS does not warrant that this website and any information or material downloaded from this website, will be uninterrupted, error-free, or free of viruses or other harmful components. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Please see our Privacy Policy below to understand how any external information collected is used.


Privacy Policy

Information about us and this policy

Wallingford HydroSolutions is committed to protecting and respecting your privacy. This policy (together with our terms of use and any other documents referred to in this policy) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our website, you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998, the data controller is Wallingford HydroSolutions Ltd of Maclean Building, Benson Lane, Crowmarsh Gifford, Wallingford, Oxfordshire, OX10 8BB.

Information we may collect from you

You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you:

  • subscribe to our newsletter;
  • contact us through our site;
  • download software;
  • create an account on our online shop; or
  • use our online products accessed through our website.

The information you give us may include your name and address (including e-mail), phone number and when you purchase goods or services you will provide financial and payment card information.  Payment card information we receive is held by SagePay® and not retained by us and controlled by their privacy policy for further information.

We use Google Analytics to review and improve the visitor experience for our website, for further information please see How Google uses data when you use our partners’ sites or apps.

Uses made of the information

We will use this information:

  • to send you our newsletters, where you have subscribed;
  • to respond to any enquiry you make;
  • to provide you with the information, products and services that you request from us;
  • to provide you with information about other goods and services we feel may interest you.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by contacting us.


Cookies may be used by a website to keep track of your preferences so customised information can be provided to you. If you wish to, you are able to adjust your browser settings so that your computer does not store them. Please note Cookies do not store confidential information and we do not exchange cookies with any third parties.

External Links

Our websites may, from time to time, contain links to external sites. WHS is not responsible for the privacy policies or the content of such sites and we recommend that you read the privacy policies on any external sites you use.

Our Policy on Personal Data Protection

You may request a copy of our policy on Personal Data Protection by contacting us with the message title ‘Personal Data Protection’. You may submit a ‘Subject Access Request’ through this enquiry form, noting that we will need to verify your identity before servicing the ‘Subject Access Request’.