By accessing any part of our website, you shall be believed to have accepted these Terms and Conditions (T&Cs) in full at the date of your first use of the website. If you do not accept these T&Cs in full your use of our website should end immediately.

These T&Cs were updated in March 2017. We may change or add to these at any time, any changes/ additions will be effective immediately upon their release. You are bound to these changes/ additions even if you have not re-visited these T&Cs since they have changed. We therefore recommend you re-visit this page every now and then.

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights or inhibit the use of the website by any third party.

Except where noted otherwise, this website contains material which is owned by or licensed to us. © Wallingford HydroSolutions Ltd. All rights are reserved. No part of the materials on this website, including but not limited to the text, logos, graphics and source code, may be reproduced or transmitted in any form by any means without the written permission of WHS.

All reasonable care has been taken to ensure the accuracy of all content on our website. To the fullest extent permitted by law, WHS disclaims all warranties, expressed or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. WHS does not warrant that this website and any information or material downloaded from this website, will be uninterrupted, error-free, or free of viruses or other harmful components. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Please see our Privacy Policy below to understand how any external information collected is used.


Privacy Policy

WHS fully understands its obligations to ensure that personal information is treated fairly, lawfully and correctly, and is committed to achieving compliance with the laws of the Data Protection Act (DPA) 1998.

The purpose of this privacy policy is to set out how we use any personal information that we may obtain from any users of our website.

Collection and Use of Information on our website

When completing an online form, any information you enter is used solely for the purposes of completing your request. In the case of requests for software support or information your request is sent directly on to the relevant team in WHS for processing. Within our online shop your order information is sent to the sales database for processing by our sales team. The sales database will hold your order information as a record of the sale. You have the opportunity of requesting not to receive further information about our services and products when ordering through our online shop. None of the information is stored on the website and does not persist beyond your current view of the page in question.

We will not disclose any information provided by you to third parties without your consent unless we are obliged to do so by law.


Cookies may be used by a website to keep track of your preferences so customised information can be provided to you. If you wish to, you are able to adjust your browser settings so that your computer does not store them. Please note Cookies do not store confidential information and we do not exchange cookies with any third parties.

External Links

Our websites may, from time to time, contain links to external sites. WHS is not responsible for the privacy policies or the content of such sites and we recommend that you read the privacy policies on any external sites you use.

Our Policy on Personal Data Protection

You may request a copy of our policy on Personal Data Protection by contacting us with the message title ‘Personal Data Protection’. You may submit a ‘Subject Access Request’ through this email address, noting that we will need to verify your identity before servicing the ‘Subject Access Request’.