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ReFH 2 FAQ

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Frequently Asked Questions

General

  1. How can I be kept informed of ReFH 2 updates?
  2. Using ReFH 2 with InfoDrainage, Flood Modeller, InfoWorks ICM, Flow and TUFLOW

Installation and System Requirements

  1. Remote access and remote activation of ReFH 2
  2. Updating and reinstalling ReFH 2
  3. ReFH 2 system requirements

Licensing

  1. Can I still use WINFAP/ ReFH 2 with third-party tools if I switch to a network licence?
  2. Can users migrate from standalone to network WINFAP/ReFH2 licences mid-contract?
  3. Can I mix licences between network and standalone?
  4. Network licences – if a new version of WINFAP or ReFH2 is released, can I upgrade?
  5. How do I renew my ReFH 2 licence?
  6. Licensing and installing ReFH 2 for use with InfoDrainage, Flood Modeller, InfoWorks ICM, Flow and TUFLOW
  7. How do I view my licence information and expiry date?

Technical

  1. How should I reference ReFH 2 in reports?
  2. ‘ReFH 2 calculation failed’ error message with ICM
  3. Why does my report identify that the URBEXT2000 is ‘user-defined’ when I have not edited the urbanisation parameters?
  4. Can I use FEH22 rainfall in ReFH2?
  5. Error importing descriptors from file – invalid child ‘DDF2022Values’
  6. Shifting rainfall event data when importing observed event data
  7. ReFH 2.3 Parameterisation of DAYMOD for observed events
  8. How do I know which ReFH 2 model I’m using?
  9. Why are the climate change factor and observed rainfall buttons greyed out?
  10. Can I apply rainfall uplift factors for climate change assessments?

User Interface

  1. Text displaying at wrong size on high-DPI screen