Our offices will be shut from close of business on Tuesday 23rd December 2025 until Monday 5th January 2026. Between these dates only credit card payments for ReFH 2 and WINFAP 5 will be dispatched, all other orders will go out in the new year. We will be providing limited software support on Monday 22nd and Tuesday 23rd December and the last posting date for LowFlows 2 dongles will be Thursday 18th December until Monday 5th January.
**Wishing you a very Merry Christmas and Happy New Year** :christmas_tree:
WINFAP Support Request
Use this form if you have a question about using WINFAP 5 or WINFAP 4, or have run into problems; where possible and at our discretion, we will provide reasonable technical and practical support. We regret that we are unable to advise on best practice or project-specific issues concerning application of the science.
Please note you are responsible for any training required to understand WINFAP’s purpose, operations and limitations, as well as the use of the program and its results. See the software licence terms and conditions for further details.
For WINFAP 3 queries, please see the Frequently Asked Questions.